Bersted Green Surgery

Bersted Green Surgery 2024-05-02 Person 4 5 0

In the past I have had to make an appointment,can not manage to get through on the phone,by the time I do.They tell me all appointments are closed for the day.

I don’t blame the staff or doctors it must be the system.Maybe more doctors,less patients.To be truthful I don’t know what the answer is,but it has most definitely got worse since “COVID”

Bersted Green Surgery 2024-05-02 Person 3 5 0

You often have to wait for the phone to be answered, but recently I've always managed to get an appointment

Nothing

Bersted Green Surgery 2024-05-02 Person 4 5 0

Telephone calls can take a while to get through but I love the option to select call me back so I don’t hold on for too long. When I explained my issue I got an appointment same day and a couple of days later my situation had worsened, this time a visit to the surgery. After pharmacy said to do that, also got an appointment the same day.

I can’t think of anything

Bersted Green Surgery 2024-05-01 Person 5 5 0

Did not answer the 2nd question as it was a telephone conversation.

I was completely happy with the outcome.

Bersted Green Surgery 2024-05-01 Person 5 5 0

I always get an appointment when needed. The call back service is very helpful.

Happy with service